Specialist - Financial Systems Internal Control

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: Zinnia is seeking a Financial Systems Internal Controls Specialist to help strengthen the internal control environment across our financial systems and related business processes. In this role, you will partner with Finance, Accounting, Financial Systems, Information Technology, Information Security, and Audit teams to document processes, assess risks, test controls, and support the remediation of identified issues. You will develop clear, audit-ready documentation and help ensure that controls remain effective as systems, integrations, and business processes evolve. This position is ideal for an internal controls, audit, or financial systems professional who enjoys understanding how systems and processes work, identifying risks, and developing practical solutions that improve control effectiveness and operational efficiency. WHAT YOU’LL DO: Lead process walkthroughs with accounting, finance, technology, and business stakeholders. Develop and maintain process narratives, flowcharts, standard operating procedures, data-flow diagrams, and risk and control matrices. Evaluate whether controls are appropriately designed to prevent or detect errors, unauthorized activity, and incomplete or inaccurate financial processing. Perform tests of control design and operating effectiveness. Develop test procedures, validate testing populations, select samples, inspect evidence, document exceptions, and prepare testing conclusions. Evaluate control exceptions, perform root-cause analysis, and assist control owners with developing sustainable remediation plans. Track remediation activities and perform follow-up testing to confirm corrective actions are operating effectively. Support internal and external audits by coordinating walkthroughs, evidence requests, testing inquiries, and remediation updates. Participate in financial system implementations, integrations, upgrades, and process changes to ensure control requirements are incorporated into the design. Review system roles, approval workflows, configurations, data conversions, and testing results from a risk and controls perspective. Develop training materials and provide guidance to control owners on control performance, documentation, and evidence retention. Identify opportunities to automate controls, monitoring activities, evidence collection, and testing procedures. WHAT YOU’LL NEED: Bachelor’s degree in Accounting, Finance, Information Systems, Business Administration, or a related field. Five or more years of experience in financial systems, audit, or related field. Experience documenting end-to-end processes through narratives, flowcharts, procedures, or risk and control matrices. Experience performing control walkthroughs and testing control design or operating effectiveness. Experience preparing testing workpapers and documenting findings, exceptions, and conclusions. Knowledge of IT general controls, automated application controls, manual controls, and IT-dependent controls. Familiarity with access management, segregation of duties, change management, system interfaces, and data-integrity controls. Experience working with an enterprise resource planning system or other financial applications. Strong analytical, organizational, and problem-solving skills. Excellent written and verbal communication skills. Ability to manage multiple testing activities, audit requests, and remediation deadlines. Ability to work independently and collaborate effectively with global, cross-functional teams. BONUS POINTS: Professional certification such as CPA, Chartered Accountant, CIA, CISA, CRISC, or equivalent. Experience with NetSuite or another enterprise resource planning platform. Experience with procurement, expense, treasury, planning, billing, revenue, or financial reporting applications. Experience evaluating system-generated reports and information produced by the entity. Experience supporting fin