Data Center Infrastructure Management (DCIM) Administrator - Infrastructure Operations

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Atlanta, US Denver, US Washington DC, US Applications will be accepted until November 23, 2026. About the Role We are seeking a DCIM Administrator to build and run our Data Center Infrastructure Management program. This technical role is part of the Infrastructure Operations organization, which is responsible for building, scaling, and running one of the world's largest and most important cloud networks. Cloudflare’s global network spans more than 330 cities, and is a key strategic asset that supports all of our customers and products. You are the operational backbone and workflow gatekeeper for all physical changes across our global network. Your meticulous work ensures every Move, Add, and Change (MAC) is executed only through a validated Nlyte work order, driving the highest level of data accuracy essential for supporting our edge and core security and performance services. We operate in a fast-paced environment where you will be expected to drive both project delivery and operational excellence through continuous improvement, standardization, and optimization. This isn't just about day to day operations; it's about building a scalable, performant, secure, and resilient infrastructure that plays a critical role in us building a better Internet. Responsibilities Assist with the successful deployment of CAPEX investments, ensuring our infrastructure scales ahead of demand. Collaborate with cross-functional partners including Project Managers, Capacity Planning, Finance, and Security to deliver on ambitious group initiatives. Manage key third-party vendors and contractors, holding them accountable for performance and service level agreements (SLAs). Be a role model and champion for continuous improvement, standardization, optimization, and automation. Workflow Execution: Administer and manage the Nlyte Workflow/Work Order processes, including; issuing, tracking, and closing all physical MAC tickets. Enforce strict adherence to the defined process by global technicians. Data Integrity Champion: Perform daily data entry, manage automated asset discovery tools, and reconcile physical inventory against Nlyte records to guarantee 99.5%+ accuracy. Asset Lifecycle Management (ALM): Own the entire asset data chain from receiving (scanning/logging) through deployment and decommissioning. Model Library Management: Maintain the Nlyte Materials Catalog, ensuring all new hardware models have precise, validated resource profiles (power, cooling, rack elevations) to enable Analyst validation. Field Training & Support: Provide hands-on training and support for global technicians on using the Nlyte mobile app, scanning tools, and required workflow procedures. Desirable Skills, Knowledge, and Experience You are a DCIM expert, highly organized and efficient operator. You have a track record of driving operational excellence through establishing and enforcing standard operating procedures and continuous