Community Affairs Manager

The Community Affairs Manager supports successful market entry, development, construction, and ongoing operations by building trusted stakeholder relationships and proactively managing community, political, regulatory, and reputational risks. Working across assigned markets, this role develops and executes community engagement strategies, supports permitting and entitlement efforts, and serves as a primary CyrusOne representative throughout the project lifecycle. The Community Affairs Manager works closely with Land Planning & Strategy, Development, Marketing, Legal, Engineering, Construction, Operations, Community Investment, and external partners to foster community trust, identify emerging risks, and support successful project execution and long-term market success. Development, Due Diligence & Market Entry Partner with Land Planning & Strategy to assess community sentiment, stakeholder dynamics, and social risk factors throughout site evaluation and due diligence activities, supporting successful market entry and project advancement. Develop community outreach and stakeholder engagement strategies for new developments in partnership with the Vice President, Community Affairs and external consulting partners. Lead execution of community affairs strategies throughout assigned markets, serving as a primary CyrusOne representative from due diligence through development, construction, and operations. Identify, prioritize, and manage relationships with key external stakeholders including elected officials, municipal staff, economic development organizations, school districts, community organizations, business leaders, and neighboring property owners. Partner with Marketing to develop project microsites, presentations, fact sheets, talking points, FAQs, and other community-facing materials. Plan, coordinate, and facilitate public meetings, stakeholder briefings, open houses, and community engagement events. Engage and prepare appropriate executives, subject matter experts, and internal stakeholders to participate in community-facing activities. Support tax incentive and economic development initiatives through engagement with local, regional, and state government agencies. Permitting, Entitlements & Risk Management Support permitting, zoning, and entitlement efforts through proactive stakeholder engagement and partnership with Land Development, Legal, Engineering, and Construction teams. Monitor local political, regulatory, economic, and community developments that may affect prospective or active projects. Identify, assess, and proactively mitigate community-related risks that could impact project approvals, development activities, construction, operations, or company reputation. Provide stakeholder intelligence, community insights, and risk assessments to support business decisions and project planning. Escalate emerging issues appropriately and recommend engagement strategies to address concerns before they become material risks. Construction, Operations & Community Relationships Build and maintain trusted relationships with elected officials, municipal staff, school districts, economic development organizations, business groups, community leaders, and other key stakeholders. Serve as a liaison between Design & Construction, Operations, and neighboring communities when questions, concerns, or issues arise. Maintain a visible and positive CyrusOne presence in communities where the company develops and operates campuses. Partner with Community Investment to recommend and execute appropriate community investments, sponsorships, partnerships, charitable initiatives, and external memberships that align with company values and business objectives. Work with local teams to monitor community sentiment and emerging issues, escalating concerns before they become reputational, entitlement, construction, or operational risks. Leverage established relationships and community goodwill to support successful project execution and future development opportunities. Communications & Stakeholder Engagement Serve as a trusted and credible representative of CyrusOne with community stakeholders, government officials, business organizations, and local influencers. Support external communications and stakeholder messaging related to assigned markets and projects. Coordinate closely with Marketing, Communications, and executive leadership to ensure alignment of community engagement efforts and messaging. Contribute to the development of commu