Client Services Lead, Finance

About Mercor Mercor's mission is to organize human intelligence to power the AI economy. We're a leading AI data company, building the layer between human expertise and frontier models. Millions of domain experts on the platform are paid over $4 million per day to train frontier AI models. Mercor's APEX benchmark family measures AI's real-world impact on professional work. Mercor Enterprise brings this same infrastructure to Fortune 500 companies: helping companies capture how their best people actually work, translating that expertise directly back into agents. Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You’ll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco, NYC, or London offices. Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You'll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco, NYC, or London offices. What You'll Do Build the Finance Client Function (0 → 1) Identify, engage, and onboard financial services clients and partners Test and iterate on service models tailored to finance-sector needs (compliance, data sensitivity, procurement cycles) Create early playbooks for how Mercor serves finance clients Account Ownership & Growth Lead client conversations end-to-end, from scoping through renewal and expansion Qualify client needs, define mutual value, and drive engagements to close Structure commercial terms suited to financial institutions' procurement and compliance norms Contracting & Negotiation Own negotiations on pricing, scope, timelines, and obligations with finance clients Work closely with Legal and Finance to move quickly without sacrificing rigor Navigate data rights, compliance, and security requirements specific to financial services Stakeholder Management Act as the primary point of contact for finance-sector clients and senior stakeholders Manage complex, multi-party relationships (compliance, procurement, technical teams) with clarity and credibility Align internal teams (Product, Research, Ops, Legal) around finance client priorities Operate Scrappily, Then Systematize Start hands-on: build client lists, run outreach, draft docs, close deals yourself Identify patterns and convert them into repeatable processes as the finance book of business scales What We're Looking For Experience 5+ years in Client Service, Account Management, or Commercial roles, serving financial services clients Proven experience negotiating and closing contracts Track record managing high-stakes external stakeholders, including compliance/procurement functions Direct experience working with data products Mindset & Skills Builder mentality: excited by ambiguity and 0→1 problems Scrappy, resourceful, comfortable with unglamorous work early on Strong commercial instincts and negotiation skills Clear, concise communicator with executive presence Able to operate independently while partnering closely with internal teams Nice to Have Experience in fintech, banking, asset management, or financial data platforms Exposure to data-driven products, AI, or technical stakeholders Background working cross-functionally with legal and finance teams Familiarity with financial services compliance and data rights (e.g., SOC 2, GLBA) Benefits Bi-annual performance bonus structure Generous equity grant vested over 4 years Up to $15k relocation bonus $10K housing bonus (if you live within 0.5 miles of our office) $1.5K monthly stipend for meals Free Equinox membership $200 monthly laundry reimbursement $200 monthly personal wellness reimbursement Health, Dental, Vision insurance